Applications of online training: healthcare training

healthcare-trainingContinuous medical training is deemed compulsory for all healthcare professionals, to ensure knowledge, skills and competencies are not only maintained but also regularly updated and upgraded. Training is important for most professions but especially in healthcare it can mean the difference between life and death.

The current medical training system has many unresolved problems and issues such as the high cost of establishing and maintaining physical training centers, difficulty in meeting changing demands due to demographics and ever changing trends in disease, medical technologies and drugs.  In the busy world of healthcare, finding time to train staff can prove to be difficult. Their roles are often invaluable and it can be hard to find a convenient time to take them out of their work environment for training purposes.

Online learning brings important benefits to healthcare professionals including the ability to receive training at any time, from anywhere, on any device, and on the go – reducing lost time and less productivity. In medical training meaning derives from interaction – videos can be used to impart basic knowledge and face-to-face time can be reserved for more engaging activities. Refresher courses can be taken at any time by learners, and learning can be easily monitored.

Do More with Less Using Online Training

As medical technology and pharmaceutical companies continue to launch new equipment and products aimed at improving patient care and treating illnesses, effective training for any new device or drug is essential for physicians, nurses, clinicians, and technicians . When it comes to online device and drug training, a blended learning environment that includes online training makes a great deal of sense for the industry. E-learning can complement or even replace in-person training in many cases. The benefits of e-learning are numerous:

  1. Cost: Training is decreased as a company expense.
  2. Speed: Customers can begin to use products faster without waiting for a training representative.
  3. Feedback: Customers can provide feedback on training immediately.
  4. Compliance & tracking: For risk management and audit purposes, organizations can maintain records of everyone who has completed training.

Applications of online training: product training

When a company has a new product, despite it being an exciting time, there is the issue of training employees on its features which may be problematic due to the time and cost involved, especially in face-to-face training. Employee productivity drops when employees are spending many hours sitting in training rooms during work hours – and when the benefits of that training are not trackable it hardly seems worth the effort. Online training solves all of these problems by being available to the employee in his/ her own free time, and saving the company the costs of bringing in a trainer, renting spaces for training, travel expenses involved and lost productivity.

What’s more, in the case of multinationals, when staff are trained across borders, training programs need to be adapted to different markets since a “one size fits all” approach will not work. Continue reading

Applications of online training: safety training

health-and-safety-trainingThe main benefit of online training when it comes to safety and compliance is that employees can be reached everywhere, all over the world, at any time. One cannot take shortcuts when it comes to safety training and federal mandates, and face-to-face training just won’t cut it when you have employees scattered all over the country, or world for that matter. Safety and compliance training needs to be quickly updated and disseminated to employees quickly and easily – with the minimum of fuss. Online training is the only way a large number or employees in different locations can be reached at once without costing a fortune.

Types of safety training offered by elearning organizations

The subjects covered in safety training programs online varies greatly, depending upon the company and industry. For example, a moving company might want to inform their employees about proper lifting procedures to avoid back injuries, while a medical facility may opt for a blood borne pathogen safety training course.

Generally, online courses offer multimedia presentations of specific safety risk situations or hazards, and can accurately illustrate the proper response.

What are the benefits of safety training online?

The most significant benefit of virtual safety training is the decreased risk of on-the-job injury and accidents. Not only can this lower the risk of costs associated with injury, illness, death, damage to equipment, higher insurance premiums, staff turnover, and also delayed deliveries of products and service – but it can ensure that worker productivity levels remain high. Continue reading

Applications of online training: sales training

trainingEffective sales training develops the individual’s skills and builds on existing abilities to ultimately improve business performance through increased productivity and profitability. Good sales training courses can lead to an increase in activity levels, sales volumes and order size. There are also additional benefits to training such as improved sales force retention (since recruitment is costly), improved employee motivation and engagement, and a greater receptiveness to change.  Online sales training also presents a very low risk investment – you only require a 0.5% improvement in performance in order to profit from sales training and anything above that is additional profit.

Online sales training offers a wide range of benefits to salespeople looking to sharpen their capabilities and build new skill sets. Good online sales training will thoroughly prepare employees for sales success by enabling employees to gain expertise and practical knowledge about successful selling, give confidence to the learner, and provide them with the skills necessary to succeed. Continue reading

Applications of online training: customer service

customer serviceCustomer service training is in fact the blueprint for a company’s entire support process.  A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Whilst a variety of elements go into creating a successful business, customer service is center-stage and every interaction the company has with a customer can affect its bottom line. In today’s competitive marketplace, companies are perpetually searching for business practices that will set them apart and often customer service is what separates companies that thrive from those that fail. Offering customer service training to employees has been shown to drive sales and give businesses a strong competitive advantage. This is why it is imperative that businesses invest in quality programs.

Broadly defined, customer service training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Elearning provides employees with those skills and competencies without taking too large of a bite out of the company’s HR budget. As far as learners are concerned, a main advantage of elearning in customer service training is that participants can be scheduled for training in a staggered fashion, and can also work at their own pace.

Training programs yield several benefits for the organization, employees and customers: Continue reading

How to add tests in eFront

Tests are one of the most interesting and significant parts of the training procedure. Especially in elearning they have a very crucial role in the user’s evaluation.

Let’s see what options you have to create your tests in eFront.

First let’s enter a lesson as a trainer and move to the ‘Tests’ option. The first thing you need to do is to add questions to your lesson. There are several types of questions supported so you have to select those that suit your training needs.

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Continue reading

How to create training videos with Camtasia

At eFront we have created all our video tutorials using Camtasia so we wanted to share with you our tips and tricks in a step-by-step guide!

Step 1: Build your scenario

The first and most important step is building the scenario of your video tutorial. It should be a detailed description of the functionality (or whichever content you choose to portray) that will be presented. The more descriptive it is the easier it will be for you to capture your video.

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Step 2: Capture your video.

Using your scenario as a guide, start the procedure that you want to show. When ready click on the rec button to capture your screen.  Note that you can change the capturing dimensions so that you get the best quality.

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When you are done stop the capture and click to save and edit the video.

Step 3: Editing your video Continue reading

Re-evaluating the LMS

The LMS is 20+ years old. It is time to re-evaluate it, get back to its roots and see things from a new perspective. Technology shifting towards the Cloud, Mobile and the Lean approach to software development are key factors in building the new LMS. We envision it as a tool that emphasizes results over functionality.

This process will not be an easy one and the new LMS, unavoidably, cannot be a perfect fit for everyone. But is better to start making a few people very happy than keep a lot of people somewhat happy.

Getting LEAN

Our LMSs are FAT. We, the technology providers, have driven buyers to choose based on functionality matrixes rather than core needs. And the typical result is the creation of bloated, forgettable software dripping with mediocrity – software that is rarely used.

This needs to change. We need a mind shift regarding how to build and select an LMS. We need to make the LMS lean. We need to be smart and practical in what to keep and what to remove.  We need to concentrate on not getting in the learner’s way. We need to concentrate and improve on the real value that LMSs bring to the world. Continue reading