eLearning Programs’ Support Services to Learners

The most e-Learning developers focuses on instructional design, curriculum design, project management, etc. However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? Some of you might think what is the purpose of focusing only on the creation and development of an e-Learning course. The answer is simple. By focusing on the support services before the the e-Learning course begin you will attract and prepare the learners. By focusing on the support services during the e-Learning course you will enhance learning. By focusing on the support services after the e-Learning course you will have an online learning community of professionals with same interests.So, my question is “Can you create and develop an e-Learning course without focusing on the e-Learning course’s support services to learners?” Continue reading