eFrontPro marches forward with 4.1

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We decided to build eFrontPro from scratch in order to replace our eFront codebase that was getting long in the tooth and to be a great foundation to build upon for the next decade.

It wasn’t an easy task: we had to rewrite legacy code, to re-think the architecture and UI, to make it more modular and speedy, and to learn and adapt new technologies. It also involved a lot of hair-pulling and head-scratching, in order to come up with the best solutions to the challenges we faced.

Yep, it wasn’t easy. But, as hard work is known to do, it paid off. You’ve seen it yourself, in the faster pace that major eFrontPro updates arrive, with the first one landing just a month after our first release. And then another.

Well, it’s time to introduce our freshly baked latest update, eFrontPro 4.1.0, and the goodies it brings to the table.

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LMS: The Essential Online Learning Tool

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There isn’t any doubt that we are living in a technological age. Each day, people utilize their computers and mobile devices to stay connected and expand their knowledge. As such, elearning has been on the rise in recent years, and an increasing number of students are beginning to see the benefits that this convenient and invaluable educational resource can offer. However, elearning would probably not be possible without one key tool: the LMS.

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How to Educate Your Customers

customer-experience

Have you come up with an exciting new idea for a product or service? Have you managed to successfully launch it? Are you sitting back and waiting for an overwhelming response to the cool new solution you have served up? Is this response frustratingly slow?

The reason might be that your potential customers are not completely aware of the life-changing benefits of what you have to offer. There are thousands of new products being launched annually, with a failure rate of nearly 85% to 95%. Most of these products were either marketed using the wrong techniques, not marketed sufficiently or simply created with a skewed understanding of what the market needs.

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Cloud: the good, the bad and the better

Cloud-computing-concept

Businesses and organizations vary not only in size but also in needs. It seems obvious, but it’s incredible how many software packages and services are offered with an unwieldy “one size fits all” mentality.

eFrontPro on the other hand was built with flexibility in mind. And that’s not just in the features it offers that enable you to organize and manage your classes in any way that fits your workflow and needs, but also in its deployment, with its different configurations of deployed and hosted installation options.

In this post we are going to take a look into our private cloud solution ― what it entails, what are its pros and cons, and what type of businesses should be considering it. So hang on, as we reach for the clouds…

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Extend eFront with modules for fun and profit

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In our recent introduction to eFront’s architecture, we emphasized it’s open source nature and extensibility. In this post we’ll take a look at eFront’s module system, and how it enables eFront users to extend and mold the software to their e-learning needs.

Modules what?

In the software world we call extensible programs “modular”, and their distinct units of functionality “modules”. When those modules are installed separately and after the installation of the basic software, they are also called “plug-ins” and “add-ons” (think of browser add-ons/plug-ins, from the Flash Player and IE toolbars to the rich Firefox add-on ecosystem).

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The Art And Science Of User Feedback

customer-experience
Running a business, or any other social endeavor for that matter, is all about feedback. Especially in a competitive market such as e-learning, your options are mostly limited to adapt and improve (like Apple in the 00s) or perish (like AOL in the same decade).

Now, when it comes to feedback, there are three things that matter: getting it, “getting” it, and doing something with it. Which is exactly what we’re going to cover in this post.
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E-learning in the Healthcare Industry

healthcare-training

For most professions, keeping up to date with the latest developments and retraining yourself to the newest technologies is a matter of staying relevant.

For medical professionals it is much more than that. It’s a matter of life and death.

Continuous medical training is not only a “nice to have”, but compulsory for those in the healthcare industry. Their knowledge and skills have to not only be maintained, but also regularly expanded and updated.

Even what’s considered a “best practice” in the profession can change drastically in the span of a decade.
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eFront as a SumTotal alternative

boxing glovesThroughout last year we worked with an important Canadian customer on a transition project. The client was using SumTotal as its backbone LMS and was in need of a comprehensive and efficient alternative solution. After an exhaustive research process, the client chose eFront.

In this post I will describe the business needs that made it imperative for the client to make the transition, and why eFront was chosen. I will also describe the project and its challenges.

Why change from SumTotal

The decision to move away from SumTotal was not an easy one. SumTotal is one of the leaders in the LMS space for numeral reasons. Its products can be found in almost any vertical industry, spanning from mining to health.

Still, SumTotal produced a number of headaches for the customer which I will outline Continue reading

How online learning is applied in the workplace (blog series)

We are often asked about how learning technologies, such as the eFront LMS, can be applied in the workplace so we recently put together a series of blog posts to explain the concept:

  • Part I: Customer service: Offering customer service training to employees has been shown to drive sales and give businesses a strong competitive advantage. This is why it is imperative that businesses invest in quality programs.
  • Part II: Sales training: Good sales training courses can lead to an increase in activity levels; sales volumes and order size; improved sales force retention, employee motivation and engagement and a greater receptiveness to change.
  • Part III: Safety training: The main benefit of online training when it comes to safety and compliance is that employees can be reached everywhere, all over the world, at any time. Such virtual safety training leads to a decreased risk of on-the-job injury and accidents.
  • Part IV: Product training: There are many benefits to online product training including: flexibility in terms of pace, time, location (multiple locations are possible and in different markets), convenience, and preferred device. Trained staff are more efficient and up-to-date with applicable knowledge leading to greater efficiency, productivity, and increased profits.
  • Part V: Healthcare training: The benefits of elearning are: decreased costs, increased adoption speed, and compliance and tracking amongst others. ELearning can complement or even replace in-person training in many cases.