In the age of the internet, you can not overlook the opportunity presented by incorporating the internet as a sales channel to drive growth and sales for your business. However, selling online is tricky and one of the main drawbacks is there is no face-to-face contact to put your customers worries at bay. This makes it imperative that all other communications (email/phone) is kept clear and informative, to avoid any misunderstandings, which can be detrimental to the company brand and image.
Below are some key points that must be considered when selling online:
Be available - although it is hard to be available for all customers at all times, as the global reach of the internet brings the different time zones into play, it is essential that potential customers feel they can contact you when they need to. Flexible working hours from the employer help the sales rep achieve this point, but the sales rep has to make it happen whatever the time may be. Depending on the customer, a variety of communication channels can be used: telephone (including VoIP services such as Skype), email, web conferences, social media etc. Continue reading
Thank you to all our clients and users who voted for us!
The Top 100 Tools for Learning 2013 list (released 30 September 2013) was compiled from the votes of over 500 education and workplace learning professionals from 48 countries. For a fuller analysis, please visit Analysis 2013.
In this year’s list, Twitter retains its no 1 position – now for the 5th year running – then comes Google Drive/Docs at #2. PowerPoint moved up to #5 and Evernote moved into the top 10 at #6. Google + and Hangouts moved into the top 10 at #10 and eFront moved up 19 places to #67. You can view a text list of the 100 Tools here along with the Slideshare presentation.
Tests are one of the most interesting and significant parts of the training procedure. Especially in elearning they have a very crucial role in the user’s evaluation.
Let’s see what options you have to create your tests in eFront.
First let’s enter a lesson as a trainer and move to the ‘Tests’ option. The first thing you need to do is to add questions to your lesson. There are several types of questions supported so you have to select those that suit your training needs.
What humble beginnings begot the massive explosion of online schooling?
How did online schooling evolve into what it is today? Recently we wrote about the history of elearning on our blog (evidence suggests that early forms of elearning existed as far back as the 19th century!) and in this post we explore the evolution of online schooling with a cool infographic.
Did you know that in the 1930s radio education was tried but was unsuccessful or that the military successfully used TV education in the 1940s during WWII? Henry Ford in fact began long-term support of distance learning starting with televised programs – and that was way back in the 50s! Online schooling started to look like what we know it as today with remote lectures at the University of Illinois in the 60s, and even more so after the internet was founded. Check out this infographic for more: Continue reading
Republished from original post on Capterra blog by @rgogos
Games create engagement – a necessity for any learning experience –
however just how effective is gamification in improving learning
outcomes? I recently listened to a fantastic interview with Bloomsburg University Professor Karl Kapp on the subject and I would like to bring up the main points in this post.
What is gamification?
Karl Kapp, author of The Gamification of Learning and Instruction: Game-Based Methods and Strategies for Training and Education, defines it as the use of game-based mechanics, aesthetics and game thinking to engage people, motivate action, promote learning and solve problems. He says it’s much more than just adding rewards, points, and badges to processes to motivate people – it’s the instructional method, and not just the delivery system, that provides the elements for learning in a game situation i.e. we must ask what pieces in games makes them engaging such as interactivity, content, story. Continue reading
In layman’s terms, cloud computing is the technology which allows people like you and I to access an online service or product which resides on the internet. Instead of it being housed in a hard drive you have in your home or workplace, it’s conveniently stored on “the cloud”, available at anytime and using any device that has access to the internet.
What constitutes Cloud Computing? Here are some simple examples:
A good number of everyday internet users only realized what the ‘cloud’ was when Dropbox came out (if you don’t have an account, make sure you check it out!). Soon enough many more services would emphasize the use of the cloud later on. Something you’ve probably used forever on the internet - email - is essentially a picture of the cloud! You can access it anywhere, from any device and any changes you make on one device will take effect on all of them. Continue reading
Below is an extract from the original post on the Centre for Learning & Performance Technologies blog
Vote for the Top 100 Tools for Learning 2013
The annual Top 100 Tools for Learning list has become very popular. The 2011 list has now been viewed over 880,000 times (on Slideshare), and the 2012 list over 550,000 times (on Slideshare). The list was also cited in KPCB’s 2013 Internet Trends presentation (viewed over 2.3 million times)
Voting for the Top 100 Tools for Learning 2013 – the 7th Annual Survey – is currently underway. The list will be compiled from the votes of learning professionals worldwide.
Voting closes at midnight GMT on Friday 27 September 2013, and the Top 100 Tools list will be revealed on Monday 30 September 2013. Continue reading
In today’s elearning environment the type of learning that takes place is generally divided into one of two categories: synchronous and asynchronous. Both strategies have their own pros and cons, and the technique that is right for a student greatly depends upon their method of absorbing the information that is being provided.
What is synchronous learning?
Examples of synchronous elearning are online chat and videoconferencing. Any learning tool that is in real-time, such as instant messaging that allows students and teachers to ask and answer questions immediately, is synchronous. Rather than learning on their own students who participate in synchronous learning courses are able to interact with other students and their teachers during the lesson.
The main benefit of synchronous learning is that Continue reading
The term “elearning” has only been in existence since 1999, when the word was first utilized at a CBT systems seminar. Other words also began to spring up in search of an accurate description such as “online learning” and “virtual learning”. However, the principles behind elearning have been well documented throughout history, and there is even evidence which suggests that early forms of elearning existed as far back as the 19th century.
An elearning timeline
Long before the internet was launched, distance courses were being offered to provide students with education on particular subjects or skills. In the 1840′s Isaac Pitman taught his pupils shorthand via correspondence. This form of symbolic writing was designed to improve writing speed and was popular amongst secretaries, journalists, and other individuals who did a great deal of note taking or writing. Pitman, who was a qualified teacher, was sent completed assignments by his students via the mail system and he would then send them more work to be finished.
In 1924, the first testing machine was invented. This device allowed students to tests themselves. Then, in 1954, BF Skinner, a Harvard Professor, invented the “teaching machine”, which enabled schools to administer programmed instruction to their students. It wasn’t until 1960 however that the first computer based training program was introduced to the world. Continue reading
Online learning can offer a wide range of benefits. However, the knowledge that a student is able to acquire this way depends upon not only the course material that is offered but also the practices used to provide them with the necessary information. Here are just a few of the best practices of online training which help to better facilitate the elearning process.
A supportive elearning environment and community. Teachers and elearning establishments should encourage a strong sense of community amongst their online students. This will enable students to interact with one another and the instructors, as well as with the resources provided, which will make for an enhanced educational experience.
Clear expectations between pupil and teacher. Students should be aware of what they will be receiving from the virtual class instruction, and both parties should know the preferred method of communication and delivery of the core curriculum. For example, a teacher may prefer to email assignments to students, while another might choose to deliver it via the elearning site instead. Also, it’s best to have clear expectations about how long each item of coursework should take to complete. Continue reading