The best elearning reads of 2013

Every month we put together a list of our favorite articles for our monthly newsletter (based on Jane Hart’s comprehensive monthly lists) – we’ve put those together and taken note of the most popular articles on social media (the ones with the most RTs, shares and likes) to create this list of best reads in elearning and learning for the year!

  1. YouTube another MOOP (Massive Open Online Pedagogy) Learning will not be televised, it will be digitised, Donald Clark
  2. It’s the end of an era – enter the knowledgeable networker, John Kotter, Forbes
  3. Ensuring knowledge flow through narration, Harold Jarche
  4. The Teacher’s Quick Guide To Digital Scavenger Hunts, Edudemic
  5. The End of the Web, Search, and Computer as We Know It, Wired
  6. Are you in the training ghetto, Donald Taylor
  7. Cognitive Dissonance and the Denial of Social/Informal Learning, Mike Britz
  8. Social media at work. Really? John Stepper
  9. Delivering a PowerPoint? Your Audience Will Tune Out After 10 Minutes, Forbes
  10. Learning technology: are we using it right? Julian Stodd Continue reading

Applications of online training: safety training

health-and-safety-trainingThe main benefit of online training when it comes to safety and compliance is that employees can be reached everywhere, all over the world, at any time. One cannot take shortcuts when it comes to safety training and federal mandates, and face-to-face training just won’t cut it when you have employees scattered all over the country, or world for that matter. Safety and compliance training needs to be quickly updated and disseminated to employees quickly and easily – with the minimum of fuss. Online training is the only way a large number or employees in different locations can be reached at once without costing a fortune.

Types of safety training offered by elearning organizations

The subjects covered in safety training programs online varies greatly, depending upon the company and industry. For example, a moving company might want to inform their employees about proper lifting procedures to avoid back injuries, while a medical facility may opt for a blood borne pathogen safety training course.

Generally, online courses offer multimedia presentations of specific safety risk situations or hazards, and can accurately illustrate the proper response.

What are the benefits of safety training online?

The most significant benefit of virtual safety training is the decreased risk of on-the-job injury and accidents. Not only can this lower the risk of costs associated with injury, illness, death, damage to equipment, higher insurance premiums, staff turnover, and also delayed deliveries of products and service – but it can ensure that worker productivity levels remain high. Continue reading

Applications of online training: sales training

trainingEffective sales training develops the individual’s skills and builds on existing abilities to ultimately improve business performance through increased productivity and profitability. Good sales training courses can lead to an increase in activity levels, sales volumes and order size. There are also additional benefits to training such as improved sales force retention (since recruitment is costly), improved employee motivation and engagement, and a greater receptiveness to change.  Online sales training also presents a very low risk investment – you only require a 0.5% improvement in performance in order to profit from sales training and anything above that is additional profit.

Online sales training offers a wide range of benefits to salespeople looking to sharpen their capabilities and build new skill sets. Good online sales training will thoroughly prepare employees for sales success by enabling employees to gain expertise and practical knowledge about successful selling, give confidence to the learner, and provide them with the skills necessary to succeed. Continue reading

Applications of online training: customer service

customer serviceCustomer service training is in fact the blueprint for a company’s entire support process.  A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Whilst a variety of elements go into creating a successful business, customer service is center-stage and every interaction the company has with a customer can affect its bottom line. In today’s competitive marketplace, companies are perpetually searching for business practices that will set them apart and often customer service is what separates companies that thrive from those that fail. Offering customer service training to employees has been shown to drive sales and give businesses a strong competitive advantage. This is why it is imperative that businesses invest in quality programs.

Broadly defined, customer service training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Elearning provides employees with those skills and competencies without taking too large of a bite out of the company’s HR budget. As far as learners are concerned, a main advantage of elearning in customer service training is that participants can be scheduled for training in a staggered fashion, and can also work at their own pace.

Training programs yield several benefits for the organization, employees and customers: Continue reading

How Google is Changing Education

“Education lies at the very core of our company’s mission, to organize the world’s information and make it universally accessible and useful.” — Page and Brin

There is no doubt Google has a huge impact on education. In 2011 alone the following occured:

There were 1 billion downloads of Google Earth; $20 million funding was awarded by Google to science, tech, engineering and math groups; there were 10,000+ applications for the Google Science Fair; 15 million: number of Google Apps used by Education users; 146: number of countries in which Google’s Apps for Education is used; $8.8 million: value of scholarships granted to 2,100 university students; 100 million +: number of views of Khan Academy video lessons on YouTube; 500,000+: videos in YouTube EDU; 15 million +: Volumes scanned in Google Books (An estimated 10% of the books printed since the Gutenberg Bible).

Google’s education initiatives focus on making learning magical for students, empowering innovative communities and building a foundation of technology and access. And with the programs for developing student potential, and the multitude of ways Google brings technology into the classroom (Chromebooks, Google Scholar, Google Earth, You Tube videos, Google Apps for Education to name a few) it’s not too far fetched to envisage a future classroom of ‘Google glasses’ wearers getting real-time information about the places, people, and objects around them, right on the lens of the glasses as they learn.

Google is even changing our brains

A Columbia University study has found that Google and other search engines are literally changing the way our brains process and retain information. The study says rather than remembering things, we now simply retain the knowledge of how to find the information we need when we need it. Some might see that as the downside of Google, or just one of the myriad of ways humans are adapting to the need for immediate access to huge amounts of information.

Check out more fascinating facts about how Google is changing education in the following infographic: Continue reading

Are MOOCs the Future of Online Education?

MOOC, short for Massive Open Online Courses, seems to be the buzz word du jour these days, but what is all the buzz about?

Did you know that $400 billion a year is spent on U.S. universities?
That’s more than the annual revenues of Amazon, Apple, Facebook, Google, Microsoft, and Twitter combined! All educational institutions want a piece of that pie and MOOCs could jeopardize that. Check out some more stats:

  • 43.4% of MOOC students are undergraduate university and 40.2% are postgraduates
  • 10 million is the estimated number of students who have taken at least one MOOC
  • 28% of MOOCs come from the U.S., and at a distant second, 11% from the U.K., and there are some surprising countries in the top 10 including: Brazil, Greece and Russia!

For more check out the infographic below from our friends at Best Colleges Online: Continue reading